Customer Service: Shipping Policy

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Which states do you ship WINE to? And do you ship internationally?

We currently ship to 39 states and the District of Columbia. We do not ship to the following 11 states: AK, HI, KY, MA, MD, MN, SD, TX, UT, WV, WY. Shipping wine to those states is prohibited either by the law of that state or the law of New Jersey. Regulations concerning the shipment of wine have been changing often lately - if we cannot ship to you now, please check back periodically, because it is possible that the laws will have changed. We do not ship internationally.

Which states do you ship CHEESE and other perishable products to?

We currently ship cheese and other perishable products to 9 states on the North-Eastern Seaboard. We ship to CT, DE, MA, MD, NJ, NY, PA, RI, and VT. Due to the perishable nature of these products we limit our shipping area to those locations with guaranteed two-day shipping. It is important to us that you receive a quality product.

Do you have any minimums on orders for delivery?

There are no minimums for either shipping, picking up or local delivery; however local delivery orders less than $100 are subject to a $10 delivery charge - orders $100 or more will be delivered locally for free.

What is your local delivery area?

We offer local delivery to the following areas: Basking Ridge—07920, Bedminster—07921, Berkeley Heights—07922, Bernardsville—07924, Boonton—07034, 07082, Brookside—07926, Caldwell—07006, Cedar Grove—07009, Cedar Knolls—07927, Chatham—07928, Chester—07930, Convent Station—07961, East Hanover—07936, Essex Fells—07021, Fairfield—07004, Far Hills—07931, Florham Park—07932, Franklin Lakes—07417, Gillette—07933, Gladstone—07934, Green Village—07935, Hanover—07981, Kinnelon—07405 Liberty Corner—07938, Lincoln Park—07035, Livingston—07039, Madison—07940, Mendham—07945, Meyersville—07933, Millburn—07041, Millington—07946, Montclair—07042, Montville—07045, 07058, Morris Plains—07950, Morris Township—07960, Morristown—07960, New Providence—07974, 07975, New Vernon—07976, Parsippany—07054, Peapack—07977, Pequannock—07440, Pompton Lakes—07442, Pompton Plains—07444, Randolph—07869, Riverdale—07457, Roseland—07068, Short Hills—07078, Springfield—07081, Stirling—07980, Summit—07901, Totowa—07511, 07512, Verona—07044, Warren—07059, Wayne—07470, West Caldwell—07006, Whippany—07981. View Map (PDF)

Are shipments insured?

Insurance is included in the shipping cost.

When can I expect shipment?

We make every effort to process your order as quickly as possible. Most orders ship within 24 hours. Our default shipping method is FedEx Ground. For orders shipping to the New York Tri-State area please allow 1-3 business days for delivery, for the Midwest please allow 3-5 business days, and for the West Coast 5-7 business days. In the case of cheese and other perishable products we ship Monday through Wednesday in order to guarantee delivery prior to the weekend. Orders received between 12:00 (noon) on Wednesday through Sunday will be processed and shipped on the following Monday.

What is your summer shipping policy?

Gary's Wine & Marketplace is committed to ensuring that our customers receive a quality product; this is of the utmost importance to us.

With regards to wine, excessive exposure to heat can seriously damage the quality of the wine, a particular concern during the hot summer months.  

As such, please note that any orders placed online may be held temporarily due to high temperatures:

- We will not ship any wine when forecasted temperatures are above 80 degrees in our area or the destination of the order.

- We will hold the order in our temperature controlled storage facility at no additional cost to you until it is safe to ship.
- In the case of cheese and other perishable products we will process your order when temperatures are acceptable.

- If you wish to expedite shipping because it is time sensitive, please contact us at 1-888-99-GARYS and we will work with you to discuss the possible options.
We apologize for any inconvenience, but this is the best way to ensure that you receive quality wine every time.

What should I do if no one is available to sign for my shipment, or if the person isn't of legal age?

Many customers choose to have their order sent to their work address so that an adult is present to sign for it. If an order is sent to a home address and an adult is not present, FedEx will try to deliver twice more on consecutive business days. FedEx will furnish their telephone number on the door tags they leave so that the customer can call to arrange pick up of their package at the local FedEx facility if they like. FedEx will hold packages for five days if a customer tells them that they are coming to pick up their package. If the customer does not contact FedEx, or if the package is not picked up within the five day window, FedEx will return the package to us. We will need to charge shipping again for re-shipping packages.

No signature is required for non-alcoholic products however we recommend that in the case of cheese and other perishable products that someone be there to accept the order.

How can I track my order?

The Order Fulfillment email will contain your FedEx tracking number, which you can enter at FedEx.com to track your package. If you have further questions feel free to contact us at 888-99-GARYS (888-994-2797).